12 Dec Ganahl Lumber Named 2018 Grand Award Honoree by ProSales
Ganahl Lumber Named Grand Award Honoree in the 2018 ProSales Excellence Awards
The annual ProSales Excellence Awards salute standout companies for their operational excellence, customer-centric focus, and strategic impact. Ganahl Lumber’s Torrance facility was honored for setting a new standard in customer experience citing, “Ganahl’s ahead-of-the-curve recognition that, these days, it takes more than products and service to stand above and beyond alternative outlets and sources for builder clients.”
Withee Malcolm Architects worked closely with Ganahl and Oltman’s Construction teams to bring the $35 million, 160,000-square-foot, state-of-the-art facility online. In addition to being executive architect for the project, Withee Malcolm also provided interior and graphic design services for the 46,000-square-foot retail store.
In the ProSales article that accompanied the announcement of the award, the author makes the link between the new facility and the increasing importance of customer experience:
“It’s the firm, like Ganahl, that helps its customers become what they’re trying to be, as smart, nimble, time-stressed, profitable firms that distinguish themselves from the rest. That’s why Ganahl’s investment in its new Torrance plant serves as a classic case study in strategic, customer-centric business culture and leadership.”
Ganahl Lumber was also a recent a finalist in Interior Design Magazine’s Best of Year Awards in the large retail category.
Withee Malcolm has continued their relationship with Ganahl lumber and is working on multiple new projects.